Redhawk Auto Service

Contacts

Address:
44260 Apis Road, Temecula, CA 92592
Get directions

Website:
redhawkauto.com

Phone number:
+1 951-303-9888

Categories:
Establishment   Car repair   Health   Home goods store  

Suggest update

Reviews about Redhawk Auto Service

• David Bilby

  Feb, 20 2018
  ★ ☆ ☆ ☆ ☆
  I had an electrical issue with my wife's car. I called Redhawk auto on a Saturday and explained the issue. Alex was very nice and let me know how they would diagnose the issue. He said "90% of the time" we find out the problem with the initial diagnosis. My wife drop the car off on Monday. Monday afternoon i get a call from Alex telling they need another $130 diagnosis because they think it is the body control module "BCM". Tuesday they call me and tell me the BCM is bad and they need to order a new one from Hyundai. I aaked how much for all the work required, they tell me $1,400. I ask how much Hyundai is asking for the part Alex tells me $500. I had done some internet research after my conversation with them on Monday and knew I had other repair options available including buying a used BCM or sending mine out to get repaired. I asked for details about what Was included in the $1400, it turns out they were going to charge me $200 to program the BCM even though it comes programmed from the factory and they were going to charge me over $400 for the install which they "accidentally" doubled the number of hours for the install. So they charge me $850 and get the work done. I still had a anxiety because of the multiple mistakes and misleading statements. I asked them for the part receipt from Hyundai. They said that is confidential. Turns out they lied to me when i asked them specifically how much Hyundai wanted for the part. I found it on a hyundai dealer website for $270 retail. Redhawk probably paid less than that wholesale, then turned around and charged me over $500. I understand mechanics mark up parts, but special order parts, that i offered to order, shouldn't have a 100% markup. They also lied. Dont trust Sean, the manager. He is very shady and unprofessional.

Photos and maps

Nearest companies

• Long John Silver's

  Establishment, Food

  32425 Temecula Parkway, Temecula, CA 92592

  +1 951-302-2199

  ljsilvers.com

  Closed now: Until 10:00am
• McDonald's

  Establishment, Food, Cafe

  32225 Hwy79 South, Temecula, CA 92592

  +1 951-303-1178

  mcdonalds.com

  Open now: Until 11:00pm
• Redhawk hand carwash

  Establishment, Car wash

  ★ ☆ ☆ ☆ ☆

  1 reviews

  6912, 44260 Apis Road A, Temecula, CA 92592

  +1 951-303-6083

  redhawkcarwash.com

  Open now: Until 05:00pm
• 7-Eleven

  Establishment, Food, Gas station, Convenience store

  44260 Apis Road, Temecula, CA 92592

  +1 951-302-9646

  7-eleven.com

  Open now: Open 24 Hours
• Redbox

  Establishment, Movie rental

  44260 Apis Road, Temecula, CA 92592

  +1 866-733-2693

  redbox.com

  Open now: Open 24 Hours
•  

  Wingstop

  Establishment, Food

  ★ ★ ☆ ☆ ☆

  1 reviews

  32240 Temecula Parkway #107, Temecula, CA 92592

  +1 951-303-9464

  wingstop.com

  Closed now: